
What is SEO, and where should a small business start?
SEO looks complicated, but the basis is simple: help Google understand your site, and help people find what they're looking for. Here's how to start from zero.
Read articlePlain-language articles on web design, e-commerce and SEO. No technical background required.
27 articles

SEO looks complicated, but the basis is simple: help Google understand your site, and help people find what they're looking for. Here's how to start from zero.
Read article
A slow site doesn't just annoy people; it loses visitors before you get to say what you sell. Here's why, and what can be done about it.
Read article
Both are good platforms, but for different people. Here's a clear look at monthly cost, technical burden and customisation, so you can tell which one fits you.
Read article
A business client looks at your site before they call you. Seven concrete ways to tell whether your site passes that test.
Read article
There's more to it than printing costs. From instant price updates to foreign guests, hiding sold-out dishes and allergen information.
Read article
One quote says 500 dollars, another says 5,000 for what looks like the same job. Where does the gap come from? Here's what actually drives the price.
Read article
Most of your visitors arrive on a phone, and Google judges your site on its mobile version first. Mobile support isn't an extra any more — it's the baseline.
Read article
A redesign is an expensive decision. Is it really necessary, or are you just bored of it? Five measurable signs to make the call easier.
Read article
A domain is the hardest decision to change later. How to pick a name that's memorable, easy to spell and won't box you in.
Read article
What's the difference between a 2-dollar plan and a 20-dollar one? Five things to check when choosing hosting, and the hidden price of cheap plans.
Read article
What does the padlock in the address bar mean? What happens on a site without SSL, and what's the real difference between free and paid certificates?
Read article
Free, set up in an hour, and the fastest way to appear in local searches. How to fill the profile in properly and keep it alive.
Read article
You say 'brand identity solutions'; your customer searches 'logo design price'. Free ways to close the gap between the two.
Read article
Most of technical SEO is simple rules repeated on every page. A ten-item list to run through before publishing.
Read article
Seven out of ten people who add a product to the cart never reach checkout. The most common reasons for abandoning, and a concrete fix for each.
Read article
Online, a customer can't touch the product; the photo is all they have. Rules for shooting good product photos on a phone, without building a studio.
Read article
Cards, bank transfer, cash on delivery and instalments. The commission, setup effort and customer impact of each.
Read article
Shipping is the number one reason carts get abandoned. The maths behind free delivery and the alternatives worth considering.
Read article
Most sites explain who the company is; the visitor is looking for what's in it for them. Six rules for copy that sells.
Read article
Colour choice isn't about taste; it's about readability and recognition. How to pick a brand colour and use it correctly on a site.
Read article
Choosing a typeface is the small part. Line length, line height and size decide whether the text is actually read.
Read article
The button is where a visitor acts. The two words on it can measurably change your conversion rate.
Read article
Small sites are assumed to be safe; in reality automated scans try everyone. Eight basic measures you can apply yourself.
Read article
Any site with a contact form is processing personal data. The steps that genuinely matter, without going overboard.
Read article
Visitor count is the least useful number there is. Five measures that show whether your site is actually working.
Read article
If you're running ads but getting no conversions, the problem may not be the ad but the page it lands on. When does a landing page make sense?
Read article
Social media brings customers, but it isn't yours. The difference between the two and why they belong together.
Read articleTell me your idea and we'll work out together what the site should be.